Solution to the issues while creating JAMB Profile Code

Utme candidates are required to create a profilecode by sending their names to 55019. I have already explained how to create a JAMB Profile without mistakes. However, I have noticed that some candidates are experiencing some issues in creating their profile code. This article will explains how to resolve it

Sms failure
This is one of the issues some candidates have encountered while trying to send their full name to 55019 and create their profile code. The reasons for this could be one of the following:

Insufficient Airtime on Sim Card
Your Sim Is New
You are using Airtel or Etisalat
Your sim cannot send message.
You are using a SIM that someone else has used to create his/her own code. 
To resolve this issue, you need to ensure that you have sufficient airtime on your phone to send message at least N50 airtime. Candidates have also complained that they were unable to register with a new SIM, so if your SIM card is new, confirm it has been registered. 

Also Read; 2020 Jamb Cbt Accredited Registration Center

If you have tried sending the message with an Airtel or Etisalat line, you should try an MTN or a Glo Line instead. You also need to make sure that the setting of your phone enables you to send SMS and no other person have used that same SIM. 

Invalid character found in the name you supplied.
A candidate asked, Someone just sent me this text, “After I sent my name to 55019, I got this message from jamb invalid character found in the name submitted.” This is another issue that candidates have encountered in sending their names to the 55019 JAMB shortcode.

Candidates encountering this problem are to ensure that they typed their names correctly before sending the message. Ensure that there is a space between your names. Do not use double spacing as that can as well cause the problem. 

Network Failure
Finally, issues encountered may be as a result of a network issue. It could be due to a poor connection, a network failure, or a technical issue from JAMB. This means it is not a permanent problem it will stop occurring with time. So if you experience any of these issue or other ones not mentioned here and you have taking steps to resolve it and it is still reoccurring, I will advise you to give it time and try again.

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